Taking the time to acknowledge and show respect to the support team you work with makes for a more cohesive and empowered team that clients trust so that you won’t have a group of nameless faces but respected professionals.

What is empowerment? It’s hard to say because it’s a term that’s so overused and so broad that it either means everything or nothing. Webster defines it in just ten words as “the authority or power given to someone to do something.” That seems simple, doesn’t it? Just do that. Hand over the power and let someone do something.

Do you know if you’re acting like a boss or a leader? It’s easy and natural to tell people what to do, but the impact that choice has is not the one you want. Involving your team in decision making is the path to empowerment, where everyone is committed to solving problems and achieving success.