Does getting your team to change feel like nailing gelatin to a tree? Getting buy-in, commitment and follow-through can be a very slippery challenge, and one that can become frustrating, painful, and inefficient for all if you’re not fully prepared.

Taking the time to acknowledge and show respect to the support team you work with makes for a more cohesive and empowered team that clients trust so that you won’t have a group of nameless faces but respected professionals.

Do you know if you’re acting like a boss or a leader? It’s easy and natural to tell people what to do, but the impact that choice has is not the one you want. Involving your team in decision making is the path to empowerment, where everyone is committed to solving problems and achieving success.