You Can’t Manage to a Standard That Doesn’t Exist

When things go wrong on your team, the first question isn’t “what did they do?” — it’s “what did we communicate?” A job description is how you answer that question before things go wrong.

When things go wrong on your team, the first question isn’t “what did they do?” — it’s “what did we communicate?” A job description is how you answer that question before things go wrong.